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 SHOP POLICIES  

Did we answer your question below? If not, send us an email and we can help you out.

1:ORDERS

WHERE IS YOUR BUSINESS BASED?

We are a small design house based in Sahuarita, Arizona.

HOW DO I ORDER?

Book cover designs or illustration requests are sent through email. Use "Book" as your email's subject line.

 

Small business services are sent through email correspondence because of their digital nature. Use "Small Business" as the subject line in your email request.

Event announcements can be sent through digital correspondence or regular USPS shipping. This depends on the style you would prefer we work through (digital format or hand lettered). Details and packages can be ordered discussed via email as well. Use "Event" as the subject line in your email request.

Anything from the RedBubble Shop can be purchased and delivered through RedBubble

Interest in our original fine art and custom artwork can be sent here.  Please include specifics about which art work (fine art, photography, custom etc) you are interested in purchasing and the title. Processing time for orders is 1-2 weeks from time of purchase.

HOW DO I PAY FOR MY ORDER?

We accept all major credit cards via Square Reader & PayPal. You will receive an invoice and specific payment details via email. 

DO YOU CHARGE TAXES?

We are required by law to sales tax in Arizona if you buy a print. If you are purchasing a service we will not charge tax.

2:SHIPPING

WHERE DO YOU SHIP FROM?

Original artwork and custom work is printed, packaged and shipped locally.

Orders of our artwork printed on RedBubble products will be processed through RedBubble.  If you have more questions about your RedBubble order, you will need to contact RedBubble directly

DO YOU SHIP TO MY COUNTRY?

We ship within the USA and to most countries around the world via USPS. International shipments may have a customs fee which you will be responsible for to receive your package. You can estimate your shipping cost using this calculator here. We ship from Sahuarita Arizona, Zip Code 85629.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? 

We print-to-order, meaning your order is printed just for you after you order it. We quote 3-5 days just in case, but we can sometimes ship much faster than that. After shipping, delivery within the USA takes 2-5 business days. International delivery takes 10-15 business days.

3:Returns

WHAT IS YOUR RETURN POLICY? 

Because your order is printed just for you, all prints are non-refundable. If you are not satisfied with your order, send us an email and we will make it right.

The return policy for products with our designs purchased through RedBubble can be found here.

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